The Publication
About Collins Index
Collins Index is an independent travel publication dedicated to honest, firsthand reviews of hotels, resorts, and travel experiences.
Every property featured on Collins Index is personally visited and reviewed. Reviews are not purchased, and properties do not receive favorable treatment in exchange for compensation. Every score reflects a personal evaluation of the stay.
The Reviewer
Christopher
Collins
Christopher Collins
Founder · Collins Index
My name is Christopher Collins, and every property featured on Collins Index is personally visited and reviewed by me. I pay for my stays, evaluate properties using the Collins Index scoring system, and share both what impressed me and what fell short.
My perspective is shaped not only by travel, but also by experience working in hospitality. Over the past four years, I have worked at multiple Four Diamond properties across several departments, including guest-facing and operational roles. I have also served in a supervisory position at a Four Diamond hotel.
That experience has given me a deeper appreciation for what separates a good stay from a great one. Service standards, housekeeping, maintenance, food and beverage operations, and guest experience all play a role in how I evaluate a property.
Hospitality Background
4+
Years in Hospitality
4◆
Multiple Diamond Properties
360°
Operational Experience
Scoring Philosophy
The Collins Index
Every property receives a Collins Index score — a proprietary 100-point rating system designed to evaluate the complete guest experience across nine categories.
Unlike crowd-sourced platforms, every Collins Index score is assigned by the same reviewer using the same standards. This creates consistency across every review and allows readers to compare properties with confidence.
Service
Staff attentiveness, personalization, response time, and professionalism.
Room
Furnishings, size, comfort, design quality, and attention to detail.
Dining
Quality of food and beverage across all outlets, breakfast, and room service.
Amenities
Spa, pool, fitness, activities, and shared facility quality.
Location
Accessibility, surroundings, views, and overall setting.
Value
Price-to-experience ratio relative to competitors in the category.
Sleep Quality
Bed quality, sound insulation, blackout capability, and room temperature control.
Technology
In-room tech, Wi-Fi reliability, app experiences, and digital conveniences.
Cleanliness
Housekeeping standards, linen quality, and overall facility upkeep.
Editorial Standards
Independence
Collins Index is independent. Reviews are not purchased, and properties do not receive favorable treatment in exchange for compensation. Every score reflects a personal experience and evaluation of the stay.
Most stays are booked and paid for directly. If a property ever provides a hosted stay, media rate, or special accommodation, that relationship will be clearly disclosed within the review.
Properties cannot purchase favorable reviews, influence Collins Index scores, or approve content before publication.
The Goal
The goal is simple: provide travelers with honest reviews, original photography, and a consistent scoring system that helps answer one question:
"Is this property worth your time and money?"
Because at the end of the day, that answer tells you more than any marketing brochure ever could.