Independent Luxury Travel Reviews

The Savoy

hotel · London, United Kingdom · Reviewed January 2025

The Savoy

92

Collins Index

Overview

The Savoy is not simply a luxury hotel. It is a London institution. Travelers seeking sleek modern design or a quiet, secluded atmosphere may find better options elsewhere. However, those looking for timeless elegance, exceptional hospitality, and unforgettable moments in the heart of London will understand why The Savoy remains one of the world's most celebrated hotels.

Property Highlights

  • ·Exceptional and genuinely memorable service
  • ·Staff make guests feel welcomed and valued from the moment you arrive
  • ·Reception team provided a personalized arrival experience and guided us to our suite
  • ·Beautiful historic property with timeless elegance
  • ·Spacious and comfortable One Bedroom River View Suite
  • ·Heated bathroom floors that added an extra touch of luxury
  • ·Outstanding bathroom finishes and quality throughout the suite
  • ·Immaculate room condition that felt freshly renovated
  • ·Incredible breakfast experience with attentive and knowledgeable staff
  • ·Butler service was quick, friendly, and efficient
  • ·Prime location in the heart of London
  • ·Spectacular views of the River Thames and London Eye
  • ·Watching the New Year's Eve fireworks from our suite with family was one of our favorite travel memories
  • ·Historic atmosphere that feels unique among modern luxury hotels

Strengths

  • + Exceptional and genuinely memorable service
  • + Personalized arrival experience from the reception team
  • + Spacious River View Suite with spectacular Thames and London Eye views
  • + Heated bathroom floors and outstanding suite finishes
  • + Incredible breakfast experience
  • + Quick, friendly, and efficient butler service
  • + Prime Central London location
  • + Timeless historic elegance unique among luxury hotels
  • + New Year's Eve fireworks viewed from the suite, an unforgettable memory

Weaknesses

  • − Travelers seeking a contemporary luxury aesthetic may prefer a more modern property
  • − The hotel's popularity can create a busy and crowded atmosphere, particularly in public spaces
  • − The lobby and common areas can feel hectic during peak periods
  • − Located in the heart of Central London, energetic and busy rather than quiet and secluded
  • − Guests looking for a peaceful retreat away from city activity may prefer a more residential location

Our Lens

Our Lens features original photographs captured by Collins Index during our stay. These images reflect the property's real-world appearance and guest experience at the time of our visit.

Collins Index Original

View

New Years

The Verdict

The Savoy is one of those rare hotels that leaves a lasting impression long after checkout. The historic elegance, outstanding service, exceptional dining, and prime London location all contribute to an exceptional stay, but what truly sets the property apart is the way the staff make guests feel. Every interaction felt personal, warm, and genuine. Combined with a beautiful River View Suite overlooking the Thames and a New Year's Eve celebration spent watching London's fireworks with family, The Savoy delivered one of the most memorable hotel experiences we have ever had.

Would We Return?

Yes.

Absolutely. The Savoy is a hotel we will return to for special occasions for years to come.

Reader Observations

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The Collins Index

Service
98
Room
91
Dining
93
Amenities
88
Location
95
Value
87
Sleep Quality
92
Technology
85
Cleanliness
97

Property Details

Category

hotel

Location

London, United Kingdom

Price Range

$$$$

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